Privacy Policy
Last updated: January 1, 2026
Best Bookshelf Australia ("we", "us", or "our") operates the website bestbookshelf.com.au. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.
Information We Collect
We collect information that you voluntarily provide to us when you contact us through our website, subscribe to our newsletter, or otherwise communicate with us. This may include:
- Name and email address when you contact us or subscribe to updates
- Any additional information you choose to provide in correspondence
We also automatically collect certain information when you visit our website, including:
- Your IP address and browser type
- Pages you view and links you click
- Time spent on pages and navigation patterns
- Device information and operating system
- Referring website addresses
How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries and provide customer support
- To send you newsletters and updates if you have subscribed
- To improve our website content and user experience
- To analyse website traffic and usage patterns
- To protect against fraudulent or malicious activity
- To comply with legal obligations
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with small amounts of data which may include an anonymous unique identifier.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
Third-Party Services
Amazon Associates Program
Best Bookshelf Australia is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com.au. When you click on affiliate links and make purchases, Amazon may collect information about you in accordance with their own privacy policy.
Analytics Services
We may use third-party service providers to monitor and analyse the use of our website. These services may collect information sent by your browser as part of a web page request, such as cookies or your IP address.
Data Security
We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. When your personal information is no longer required, we will securely delete or anonymise it.
Your Rights
Under Australian privacy law, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications
- Lodge a complaint with the Office of the Australian Information Commissioner
To exercise any of these rights, please contact us using the details provided below.
Children's Privacy
Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete such information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- By visiting our Contact page
- By email: privacy@bestbookshelf.com.au
We will respond to your inquiry within a reasonable timeframe.